JD Power is a global leader in providing consumer insights, advisory services, and data and analytics. Founded in 1968 by James David Power III, the company has grown to become one of the most trusted customer satisfaction research firms in the world.
Some of the good reasons to consult JD Power for car buying advice:
- The company’s data-driven approach helps business leaders identify areas of opportunity while analyzing customer feedback across various channels. Its reputation for independent and unbiased research is second to none.
- Its annual surveys on customer satisfaction with new cars are widely used by automotive manufacturers as well as consumers to help make informed decisions about car purchases.
- JD Power also provides ratings for other industries such as banking, insurance, telecommunications, health care, and more.
- In addition to its consumer insights and ratings, JD Power offers a wide range of consulting services including customer experience improvement, customer experience design and optimization, digital transformation strategies, and more.
- With its deep understanding of consumer behavior and market trends, JD Power continues to be a trusted source of customer insights that help companies improve their products and services.