Warranty

A warranty is a legally binding promise made by a manufacturer or seller to stand behind the quality of a product and repair or replace it if it fails to meet specific standards within a certain time frame.

A warranty works by offering protection for a product for a specified period of time after purchase. If the product fails during this time, the manufacturer or seller will repair or replace it at no cost to the buyer.

To make a claim, the buyer typically has to provide proof of purchase and show that the product failed due to a covered reason outlined in the warranty agreement. The warranty agreement outlines the terms, conditions, and limitations of the warranty.

What are the 3 types of warranties?

  • Manufacturer’s warranty: Provided by the manufacturer, covers defects in materials and workmanship.
  • Express warranty: A written guarantee from the seller that explicitly states the terms and conditions of the warranty.
  • Implied warranty: A warranty created by law that automatically applies to a product, regardless of whether it is explicitly stated by the manufacturer or seller. There are two types of implied warranties: the warranty of merchantability (guarantees that the product is fit for its intended purpose) and the warranty of fitness for a particular purpose (guarantees that the product will work for the specific use the buyer intended).

Is a warranty a refund?

No, a warranty is not a refund. A warranty is a promise from the manufacturer or seller to repair or replace a product if it fails to meet specific standards within a specified time frame, due to defects in materials or workmanship.

A refund, on the other hand, is a return of the purchase price of a product, either in full or in part, to the buyer. If a product is returned for a refund, it is typically because the buyer is dissatisfied with it or it does not meet their expectations, not because it is defective.

Does warranty mean free?

Typically, warranty repairs do not cost money for the buyer, as the cost of repairs or replacement is covered by the manufacturer or seller as per the warranty agreement. The buyer does not have to pay for these repairs or replacement, so in that sense a warranty can be seen as “free.”

However, it’s important to note that there may be limitations and exclusions outlined in the warranty agreement, so it’s always a good idea to carefully read and understand the terms of the warranty before making a purchase. Additionally, some warranties may only cover the cost of repairs or replacement, and not other expenses such as shipping or handling fees.